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Priya Xu
priya.xu@cus_teamflow_182.demo· Scale
Continue automated recovery: but watch closely
$3,588.00 MRR at risk
High-value customer; not enough engagement data to call it. Watch closely.
Engagement: unknown (fewer than 3 emails sent in last 30 days)Recovery history: yellow (1 of 3 prior failures recovered)Value: high (top 25%, $299.00/mo)
Confidence: medium·Phase 1 rules · live signal
Amount
$299.00
Decline
soft
Detected
86d ago
Apr 15
Customer age
415d
Decline details
Categorysoft
Codeinsufficient_funds
Invoice IDin_demo••••••••
Customer IDcus_teamflow_182
Customer sinceMay 2025
Email engagement
Emails sent5
Opened5 of 5
Clicked0 of 5
Previous failures (2)
6d agofraud$299.00
55d agonetwork$299.00
Recovery timeline
8 of 8 steps executed↺
4hr retryCard declined
86d agoExecuted Apr 15, 2026
✉
Day 1 emailEmail sent (AI)
85d ago"Your payment did not go through"
Executed Apr 16, 2026
✓ Opened 85d ago○ Not clicked
↺
Day 2 retryCard declined
84d agoExecuted Apr 17, 2026
✉
Day 3 emailEmail sent (AI)
83d ago"Payment update needed"
Executed Apr 18, 2026
✓ Opened 83d ago○ Not clicked
✉
Day 7 emailEmail sent (AI)
79d ago"Account access at risk"
Executed Apr 22, 2026
✓ Opened 79d ago○ Not clicked
✉
email_day14Email sent (AI)
72d ago"Two weeks since your payment failed"
Executed Apr 29, 2026
✓ Opened 72d ago○ Not clicked
↺
retry_day21Card declined
65d agoExecuted May 6, 2026
✉
email_day30Email sent (AI)
56d ago"Final notice on your account"
Executed May 15, 2026
✓ Opened 56d ago○ Not clicked