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Jace Jansen
jace.jansen@cus_teamflow_153.demo· Growth (with add-on)
Continue automated recovery: signals worth knowing
Not enough engagement data. Standard automated flow.
Engagement: unknown (fewer than 3 emails sent in last 30 days)Recovery history: yellow (1 of 3 prior failures recovered)Value: medium (middle 50%, $124.00/mo)
Confidence: medium·Phase 1 rules · live signal
Amount
$124.00
Decline
soft
Detected
37d ago
Jun 3
Customer age
179d
Decline details
Categorysoft
Codedo_not_honor
Invoice IDin_demo••••••••
Customer IDcus_teamflow_153
Customer sinceJan 2026
Email engagement
Emails sent5
Opened0 of 5
Clicked0 of 5
Previous failures (2)
8d agosoft$124.00
68d agonetwork$124.00
Recovery timeline
8 of 8 steps executed↺
4hr retryCard declined
37d agoExecuted Jun 3, 2026
✉
Day 1 emailEmail sent (AI)
36d ago"Your payment did not go through"
Executed Jun 4, 2026
○ Not opened○ Not clicked
↺
Day 2 retryCard declined
35d agoExecuted Jun 5, 2026
✉
Day 3 emailEmail sent (AI)
34d ago"Payment update needed"
Executed Jun 6, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
30d ago"Account access at risk"
Executed Jun 10, 2026
○ Not opened○ Not clicked
✉
email_day14Email sent (AI)
23d ago"Two weeks since your payment failed"
Executed Jun 17, 2026
○ Not opened○ Not clicked
↺
retry_day21Card declined
16d agoExecuted Jun 24, 2026
✉
email_day30Email sent (AI)
7d ago"Final notice on your account"
Executed Jul 3, 2026
○ Not opened○ Not clicked