← Back to paymentsrecovered
BayCo
bayco@cus_teamflow_190.demo· Scale (20 seats)
Continue automated recovery: but watch closely
$14,760.00 MRR at risk
High-value customer; not enough engagement data to call it. Watch closely.
Engagement: unknown (fewer than 3 emails sent in last 30 days)Recovery history: unknown (fewer than 3 prior failures)Value: high (top 25%, $1,230.00/mo)
Confidence: low·Phase 1 rules · live signal
Amount
$1,230.00
Decline
soft
Detected
77d ago
Jun 8
Customer age
372d
Decline details
Categorysoft
Codedo_not_honor
Invoice IDin_demo••••••••
Customer IDcus_teamflow_190
Customer sinceAug 2025
RecoveredJun 11, 2026
Email engagement
Emails sent2
Opened0 of 2
Clicked0 of 2
Recovery methodemail_click
Recovery timeline
4 of 4 steps executed↺
4hr retryRetry failed
77d agoExecuted Jun 8, 2026
✉
Day 1 emailEmail sent (AI)
76d ago"Your payment did not go through"
Executed Jun 9, 2026
○ Not opened○ Not clicked
↺
Day 2 retryRetry failed
75d agoExecuted Jun 10, 2026
✉
Day 3 emailrecovered
74d ago"Payment update needed"
Executed Jun 11, 2026
○ Not opened○ Not clicked
Payment recovered
$1,230.00 recovered via email_click · 74d ago
$1,230.00