CrimsonStudio

crimsonstudio@cus_teamflow_186.demo· Scale (5 seats, annual)

recovered

Continue automated recovery: but watch closely

$5,346.00 MRR at risk

High-value customer; not enough engagement data to call it. Watch closely.

Engagement: unknown (fewer than 3 emails sent in last 30 days)Recovery history: unknown (fewer than 3 prior failures)Value: high (top 25%, $445.50/mo)

Confidence: low·Phase 1 rules · live signal

Amount

$5,346.00

Decline

soft

Detected

37d ago

Jul 18

Customer age

379d

Decline details

Categorysoft

Codegeneric_decline

Invoice IDin_demo••••••••

Customer IDcus_teamflow_186

Customer sinceAug 2025

RecoveredJul 19, 2026

Email engagement

Emails sent1

Opened1 of 1

Clicked1 of 1

Recovery methodStripe retry

Previous failures (1)

7d ago

network$5,346.00

Recovery timeline

2 of 2 steps executed

↺

4hr retryRetry failed

37d ago

Executed Jul 18, 2026

✉

Day 1 emailrecovered

36d ago

"Your payment did not go through"

Executed Jul 19, 2026

✓ Opened 36d ago✓ Clicked 36d ago

Payment recovered

$5,346.00 recovered via Stripe retry · 36d ago

$5,346.00