RidgeGroup

ridgegroup@cus_teamflow_022.demo· Starter

recovered

Continue automated recovery: signals worth knowing

Engagement softening; not enough history to call it. Standard automated flow.

Engagement: yellow (3 sent, 2 opened in last 30 days)Recovery history: unknown (fewer than 3 prior failures)Value: medium (middle 50%, $29.00/mo)

Confidence: medium·Phase 1 rules · live signal

Amount

$29.00

Decline

soft

Detected

49d ago

Jul 6

Customer age

486d

Decline details

Categorysoft

Codedo_not_honor

Invoice IDin_demo••••••••

Customer IDcus_teamflow_022

Customer sinceApr 2025

RecoveredJul 9, 2026

Email engagement

Emails sent2

Opened0 of 2

Clicked0 of 2

Recovery methodemail_click

Previous failures (1)

20d ago

network$29.00

Recovery timeline

4 of 4 steps executed

↺

4hr retryRetry failed

49d ago

Executed Jul 6, 2026

✉

Day 1 emailEmail sent (AI)

48d ago

"Your payment did not go through"

Executed Jul 7, 2026

○ Not opened○ Not clicked

↺

Day 2 retryRetry failed

47d ago

Executed Jul 8, 2026

✉

Day 3 emailrecovered

46d ago

"Payment update needed"

Executed Jul 9, 2026

○ Not opened○ Not clicked

Payment recovered

$29.00 recovered via email_click · 46d ago

$29.00