← Back to paymentsfailed_unrecovered
MapleSync
maplesync@cus_teamflow_030.demo· Starter
Amount
$29.00
Decline
expired
Detected
57d ago
Jun 28
Customer age
107d
Decline details
Categoryexpired
Codeexpired_card
Invoice IDin_demo••••••••
Customer IDcus_teamflow_030
Customer sinceMay 2026
Email engagement
Emails sent5
Opened5 of 5
Clicked0 of 5
Recovery timeline
6 of 6 steps executed✉
Day 1 emailEmail sent (AI)
56d ago"Your card has expired"
Executed Jun 29, 2026
✓ Opened 56d ago○ Not clicked
✉
Day 3 emailEmail sent (AI)
54d ago"Your card still needs updating"
Executed Jul 1, 2026
✓ Opened 54d ago○ Not clicked
✉
Day 7 emailEmail sent (AI)
50d ago"Account access at risk"
Executed Jul 5, 2026
✓ Opened 50d ago○ Not clicked
✉
email_day14Email sent (AI)
43d ago"Two weeks with no card on file"
Executed Jul 12, 2026
✓ Opened 43d ago○ Not clicked
↺
retry_day21Card declined
36d agoExecuted Jul 19, 2026
✉
email_day30Email sent (AI)
27d ago"Final notice on your expired card"
Executed Jul 28, 2026
✓ Opened 27d ago○ Not clicked