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Tara Burke
tara.burke@cus_teamflow_087.demo· Starter
Continue automated recovery: low-yield case
Not engaging; mixed history. Continue automated but don't expect much.
Engagement: red (4 sent, 0 opened in last 30 days)Recovery history: yellow (1 of 3 prior failures recovered)Value: medium (middle 50%, $29.00/mo)
Confidence: medium·Phase 1 rules · live signal
Amount
$29.00
Decline
soft
Detected
83d ago
Jul 17
Customer age
487d
Decline details
Categorysoft
Codegeneric_decline
Invoice IDin_demo••••••••
Customer IDcus_teamflow_087
Customer sinceJun 2025
Email engagement
Emails sent5
Opened0 of 5
Clicked0 of 5
Previous failures (2)
22d agosoft$29.00
54d agonetwork$29.00
Recovery timeline
8 of 8 steps executed↺
4hr retryCard declined
83d agoExecuted Jul 17, 2026
✉
Day 1 emailEmail sent (AI)
82d ago"Your payment did not go through"
Executed Jul 18, 2026
○ Not opened○ Not clicked
↺
Day 2 retryCard declined
81d agoExecuted Jul 19, 2026
✉
Day 3 emailEmail sent (AI)
80d ago"Payment update needed"
Executed Jul 20, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
76d ago"Account access at risk"
Executed Jul 24, 2026
○ Not opened○ Not clicked
✉
email_day14Email sent (AI)
69d ago"Two weeks since your payment failed"
Executed Jul 31, 2026
○ Not opened○ Not clicked
↺
retry_day21Card declined
62d agoExecuted Aug 7, 2026
✉
email_day30Email sent (AI)
53d ago"Final notice on your account"
Executed Aug 16, 2026
○ Not opened○ Not clicked