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Uma Castro
uma.castro@cus_teamflow_134.demo· Growth (with add-on)
Continue automated recovery: but watch closely
$1,788.00 MRR at risk
High-value customer; not enough engagement data to call it. Watch closely.
Engagement: unknown (fewer than 3 emails sent in last 30 days)Recovery history: unknown (fewer than 3 prior failures)Value: high (top 25%, $149.00/mo)
Confidence: low·Phase 1 rules · live signal
Amount
$149.00
Decline
fraud
Detected
83d ago
Jun 2
Customer age
418d
Decline details
Categoryfraud
Codestolen_card
Invoice IDin_demo••••••••
Customer IDcus_teamflow_134
Customer sinceJul 2025
Email engagement
Emails sent5
Opened5 of 5
Clicked0 of 5
Recovery timeline
5 of 5 steps executed✉
Day 1 emailEmail sent (AI)
82d ago"Action required on your account"
Executed Jun 3, 2026
✓ Opened 82d ago○ Not clicked
✉
Day 3 emailEmail sent (AI)
80d ago"Following up on your account"
Executed Jun 5, 2026
✓ Opened 80d ago○ Not clicked
✉
Day 7 emailEmail sent (AI)
76d ago"Account access at risk"
Executed Jun 9, 2026
✓ Opened 76d ago○ Not clicked
✉
email_day14Email sent (AI)
69d ago"Two weeks with no response"
Executed Jun 16, 2026
✓ Opened 69d ago○ Not clicked
✉
email_day30Email sent (AI)
53d ago"Final notice on your account"
Executed Jul 2, 2026
✓ Opened 53d ago○ Not clicked