← Back to paymentsactive
Grace Wexler
grace.wexler@cus_teamflow_011.demo· Starter
Amount
$29.00
Decline
fraud
Detected
6d ago
Aug 18
Customer age
164d
Decline details
Categoryfraud
Codefraudulent
Invoice IDin_demo••••••••
Customer IDcus_teamflow_011
Customer sinceMar 2026
Email engagement
Emails sent2
Opened2 of 2
Clicked0 of 2
Recovery timeline
2 of 5 steps executed✉
Day 1 emailEmail sent (AI)
5d ago"Action required on your account"
Executed Aug 19, 2026
✓ Opened 5d ago○ Not clicked
✉
Day 3 emailEmail sent (AI)
3d ago"Following up on your account"
Executed Aug 21, 2026
✓ Opened 3d ago○ Not clicked
✉
Day 7 emailpending
Scheduled Aug 25, 2026
✉
email_day14pending
Scheduled Sep 1, 2026
✉
email_day30pending
Scheduled Sep 17, 2026