← Back to paymentsfailed_unrecovered
SlateLabs
slatelabs@cus_teamflow_091.demo· Starter
Amount
$29.00
Decline
expired
Detected
87d ago
Apr 14
Customer age
152d
Decline details
Categoryexpired
Codeexpired_card
Invoice IDin_demo••••••••
Customer IDcus_teamflow_091
Customer sinceFeb 2026
Recovery timeline
6 of 6 steps executed✉
Day 1 emailEmail sent (AI)
86d ago"Your card has expired"
Executed Apr 15, 2026
○ Not opened○ Not clicked
✉
Day 3 emailEmail sent (AI)
84d ago"Your card still needs updating"
Executed Apr 17, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
80d ago"Account access at risk"
Executed Apr 21, 2026
○ Not opened○ Not clicked
✉
email_day14Email sent (AI)
73d ago"Two weeks with no card on file"
Executed Apr 28, 2026
○ Not opened○ Not clicked
↺
retry_day21Card declined
66d agoExecuted May 5, 2026
✉
email_day30Email sent (AI)
57d ago"Final notice on your expired card"
Executed May 14, 2026
○ Not opened○ Not clicked