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RidgeCloud
ridgecloud@cus_teamflow_077.demo· Starter
Amount
$29.00
Decline
soft
Detected
39d ago
Jun 2
Customer age
124d
Decline details
Categorysoft
Codeinsufficient_funds
Invoice IDin_demo••••••••
Customer IDcus_teamflow_077
Customer sinceMar 2026
Recovery timeline
8 of 8 steps executed↺
4hr retryCard declined
38d agoExecuted Jun 2, 2026
✉
Day 1 emailEmail sent (AI)
38d ago"Your payment did not go through"
Executed Jun 3, 2026
✓ Opened 37d ago○ Not clicked
↺
Day 2 retryCard declined
37d agoExecuted Jun 4, 2026
✉
Day 3 emailEmail sent (AI)
36d ago"Payment update needed"
Executed Jun 5, 2026
✓ Opened 35d ago○ Not clicked
✉
Day 7 emailEmail sent (AI)
32d ago"Account access at risk"
Executed Jun 9, 2026
✓ Opened 31d ago○ Not clicked
✉
email_day14Email sent (AI)
25d ago"Two weeks since your payment failed"
Executed Jun 16, 2026
✓ Opened 24d ago○ Not clicked
↺
retry_day21Card declined
18d agoExecuted Jun 23, 2026
✉
email_day30Email sent (AI)
9d ago"Final notice on your account"
Executed Jul 2, 2026
✓ Opened 8d ago○ Not clicked