← Back to paymentsrecovered
Priya Xu
priya.xu@cus_teamflow_182.demo· Scale
Continue automated recovery: but watch closely
$3,588.00 MRR at risk
High-value customer; not enough engagement data to call it. Watch closely.
Engagement: unknown (fewer than 3 emails sent in last 30 days)Recovery history: unknown (fewer than 3 prior failures)Value: high (top 25%, $299.00/mo)
Confidence: low·Phase 1 rules · live signal
Amount
$299.00
Decline
soft
Detected
13d ago
Aug 11
Customer age
415d
Decline details
Categorysoft
Codedo_not_honor
Invoice IDin_demo••••••••
Customer IDcus_teamflow_182
Customer sinceJul 2025
RecoveredAug 12, 2026
Email engagement
Emails sent1
Opened0 of 1
Clicked0 of 1
Recovery methodStripe retry
Recovery timeline
2 of 2 steps executed↺
4hr retryRetry failed
13d agoExecuted Aug 11, 2026
✉
Day 1 emailrecovered
12d ago"Your payment did not go through"
Executed Aug 12, 2026
○ Not opened○ Not clicked
Payment recovered
$299.00 recovered via Stripe retry · 12d ago
$299.00