← Back to paymentsfailed_unrecovered
Priya Hayes
priya.hayes@cus_teamflow_076.demo· Starter
Continue automated recovery: signals worth knowing
Not engaging; no history to call it. Standard automated flow until we have data.
Engagement: red (4 sent, 0 opened in last 30 days)Recovery history: unknown (fewer than 3 prior failures)Value: medium (middle 50%, $29.00/mo)
Confidence: medium·Phase 1 rules · live signal
Amount
$29.00
Decline
expired
Detected
60d ago
Jun 25
Customer age
509d
Decline details
Categoryexpired
Codeexpired_card
Invoice IDin_demo••••••••
Customer IDcus_teamflow_076
Customer sinceApr 2025
Recovery timeline
6 of 6 steps executed✉
Day 1 emailEmail sent (AI)
59d ago"Your card has expired"
Executed Jun 26, 2026
✓ Opened 59d ago✓ Clicked 59d ago
✉
Day 3 emailEmail sent (AI)
57d ago"Your card still needs updating"
Executed Jun 28, 2026
✓ Opened 57d ago✓ Clicked 57d ago
✉
Day 7 emailEmail sent (AI)
53d ago"Account access at risk"
Executed Jul 2, 2026
✓ Opened 53d ago✓ Clicked 53d ago
✉
email_day14Email sent (AI)
46d ago"Two weeks with no card on file"
Executed Jul 9, 2026
✓ Opened 46d ago✓ Clicked 46d ago
↺
retry_day21Card declined
39d agoExecuted Jul 16, 2026
✉
email_day30Email sent (AI)
30d ago"Final notice on your expired card"
Executed Jul 25, 2026
✓ Opened 30d ago✓ Clicked 30d ago