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Iris Castro
iris.castro@cus_teamflow_109.demo· Growth (3 seats, annual)
Intelligence recommends personal outreach this week
$1,609.20 MRR at risk
High-value customer not engaging; not enough history to call it. Direct outreach.
Engagement: red (3 sent, 0 opened in last 30 days)Recovery history: unknown (fewer than 3 prior failures)Value: high (top 25%, $134.10/mo)
Confidence: medium·Phase 1 rules · live signal
Amount
$1,609.20
Decline
fraud
Detected
11d ago
Jun 28
Customer age
338d
Decline details
Categoryfraud
Codestolen_card
Invoice IDin_demo••••••••
Customer IDcus_teamflow_109
Customer sinceAug 2025
Email engagement
Emails sent3
Opened0 of 3
Clicked0 of 3
Recovery timeline
3 of 3 steps executed✉
Day 1 emailEmail sent (AI)
10d ago"Action required on your account"
Executed Jun 29, 2026
○ Not opened○ Not clicked
✉
Day 3 emailEmail sent (AI)
8d ago"Following up on your account"
Executed Jul 1, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
4d ago"Account access at risk"
Executed Jul 5, 2026
○ Not opened○ Not clicked