MapleSync

maplesync@cus_teamflow_166.demo· Scale (5 seats)

recovered

Continue automated recovery: but watch closely

$5,940.00 MRR at risk

High-value customer; not enough engagement data to call it. Watch closely.

Engagement: unknown (fewer than 3 emails sent in last 30 days)Recovery history: unknown (fewer than 3 prior failures)Value: high (top 25%, $495.00/mo)

Confidence: low·Phase 1 rules · live signal

Amount

$495.00

Decline

soft

Detected

24d ago

Jul 31

Customer age

71d

Decline details

Categorysoft

Codedo_not_honor

Invoice IDin_demo••••••••

Customer IDcus_teamflow_166

Customer sinceJun 2026

RecoveredAug 1, 2026

Email engagement

Emails sent1

Opened0 of 1

Clicked0 of 1

Recovery methodStripe retry

Previous failures (1)

55d ago

network$495.00

Recovery timeline

2 of 2 steps executed

↺

4hr retryRetry failed

24d ago

Executed Jul 31, 2026

✉

Day 1 emailrecovered

23d ago

"Your payment did not go through"

Executed Aug 1, 2026

○ Not opened○ Not clicked

Payment recovered

$495.00 recovered via Stripe retry · 23d ago

$495.00