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Hassan Diaz
hassan.diaz@cus_teamflow_070.demo· Starter
Amount
$29.00
Decline
soft
Detected
8d ago
Aug 16
Customer age
335d
Decline details
Categorysoft
Codegeneric_decline
Invoice IDin_demo••••••••
Customer IDcus_teamflow_070
Customer sinceSep 2025
RecoveredAug 19, 2026
Email engagement
Emails sent2
Opened2 of 2
Clicked0 of 2
Recovery methodemail_click
Recovery timeline
4 of 4 steps executed↺
4hr retryRetry failed
8d agoExecuted Aug 16, 2026
✉
Day 1 emailEmail sent (AI)
7d ago"Your payment did not go through"
Executed Aug 17, 2026
✓ Opened 7d ago○ Not clicked
↺
Day 2 retryRetry failed
6d agoExecuted Aug 18, 2026
✉
Day 3 emailrecovered
5d ago"Payment update needed"
Executed Aug 19, 2026
✓ Opened 5d ago○ Not clicked
Payment recovered
$29.00 recovered via email_click · 5d ago
$29.00