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Brielle Jansen
brielle.jansen@cus_teamflow_081.demo· Starter
Continue automated recovery: signals worth knowing
Customer engages with email; not enough history to call it. Standard automated flow.
Engagement: green (3 sent, 1 opened, last open 2 days ago)Recovery history: unknown (fewer than 3 prior failures)Value: medium (middle 50%, $29.00/mo)
Confidence: medium·Phase 1 rules · live signal
Amount
$29.00
Decline
soft
Detected
9d ago
Sep 29
Customer age
135d
Decline details
Categorysoft
Codedo_not_honor
Invoice IDin_demo••••••••
Customer IDcus_teamflow_081
Customer sinceMay 2026
Recovery timeline
5 of 5 steps executed↺
4hr retryCard declined
9d agoExecuted Sep 29, 2026
✉
Day 1 emailEmail sent (AI)
8d ago"Your payment did not go through"
Executed Sep 30, 2026
○ Not opened○ Not clicked
↺
Day 2 retryCard declined
7d agoExecuted Oct 1, 2026
✉
Day 3 emailEmail sent (AI)
6d ago"Payment update needed"
Executed Oct 2, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
2d ago"Account access at risk"
Executed Oct 6, 2026
○ Not opened○ Not clicked