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RidgeGroup
ridgegroup@cus_teamflow_022.demo· Starter
Continue automated recovery: signals worth knowing
Engagement softening; not enough history to call it. Standard automated flow.
Engagement: yellow (3 sent, 2 opened in last 30 days)Recovery history: unknown (fewer than 3 prior failures)Value: medium (middle 50%, $29.00/mo)
Confidence: medium·Phase 1 rules · live signal
Amount
$29.00
Decline
soft
Detected
33d ago
Sep 5
Customer age
486d
Decline details
Categorysoft
Codeinsufficient_funds
Invoice IDin_demo••••••••
Customer IDcus_teamflow_022
Customer sinceJun 2025
Email engagement
Emails sent5
Opened0 of 5
Clicked0 of 5
Recovery timeline
8 of 8 steps executed↺
4hr retryCard declined
33d agoExecuted Sep 5, 2026
✉
Day 1 emailEmail sent (AI)
32d ago"Your payment did not go through"
Executed Sep 6, 2026
○ Not opened○ Not clicked
↺
Day 2 retryCard declined
31d agoExecuted Sep 7, 2026
✉
Day 3 emailEmail sent (AI)
30d ago"Payment update needed"
Executed Sep 8, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
26d ago"Account access at risk"
Executed Sep 12, 2026
○ Not opened○ Not clicked
✉
email_day14Email sent (AI)
19d ago"Two weeks since your payment failed"
Executed Sep 19, 2026
○ Not opened○ Not clicked
↺
retry_day21Card declined
12d agoExecuted Sep 26, 2026
✉
email_day30Email sent (AI)
3d ago"Final notice on your account"
Executed Oct 5, 2026
○ Not opened○ Not clicked