← Back to paymentsfailed_unrecovered
Dahlia Fields
dahlia.fields@cus_teamflow_111.demo· Growth (2 seats)
Amount
$124.00
Decline
expired
Detected
61d ago
Jun 24
Customer age
357d
Decline details
Categoryexpired
Codeexpired_card
Invoice IDin_demo••••••••
Customer IDcus_teamflow_111
Customer sinceSep 2025
Recovery timeline
6 of 6 steps executed✉
Day 1 emailEmail sent (AI)
60d ago"Your card has expired"
Executed Jun 25, 2026
✓ Opened 60d ago○ Not clicked
✉
Day 3 emailEmail sent (AI)
58d ago"Your card still needs updating"
Executed Jun 27, 2026
✓ Opened 58d ago○ Not clicked
✉
Day 7 emailEmail sent (AI)
54d ago"Account access at risk"
Executed Jul 1, 2026
✓ Opened 54d ago○ Not clicked
✉
email_day14Email sent (AI)
47d ago"Two weeks with no card on file"
Executed Jul 8, 2026
✓ Opened 47d ago○ Not clicked
↺
retry_day21Card declined
40d agoExecuted Jul 15, 2026
✉
email_day30Email sent (AI)
31d ago"Final notice on your expired card"
Executed Jul 24, 2026
✓ Opened 31d ago○ Not clicked