← Back to paymentsfailed_unrecovered
Alex Quinn
alex.quinn@cus_teamflow_152.demo· Growth
Amount
$99.00
Decline
expired
Detected
51d ago
Aug 18
Customer age
194d
Decline details
Categoryexpired
Codeexpired_card
Invoice IDin_demo••••••••
Customer IDcus_teamflow_152
Customer sinceMar 2026
Recovery timeline
6 of 6 steps executed✉
Day 1 emailEmail sent (AI)
50d ago"Your card has expired"
Executed Aug 19, 2026
○ Not opened○ Not clicked
✉
Day 3 emailEmail sent (AI)
48d ago"Your card still needs updating"
Executed Aug 21, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
44d ago"Account access at risk"
Executed Aug 25, 2026
○ Not opened○ Not clicked
✉
email_day14Email sent (AI)
37d ago"Two weeks with no card on file"
Executed Sep 1, 2026
○ Not opened○ Not clicked
↺
retry_day21Card declined
30d agoExecuted Sep 8, 2026
✉
email_day30Email sent (AI)
21d ago"Final notice on your expired card"
Executed Sep 17, 2026
○ Not opened○ Not clicked