← Back to paymentsfailed_unrecovered
MapleGrid
maplegrid@cus_teamflow_012.demo· Starter
Continue automated recovery: signals worth knowing
Engagement softening; not enough history to call it. Standard automated flow.
Engagement: yellow (4 sent, 1 opened in last 30 days)Recovery history: unknown (fewer than 3 prior failures)Value: medium (middle 50%, $29.00/mo)
Confidence: medium·Phase 1 rules · live signal
Amount
$29.00
Decline
network
Detected
31d ago
Jun 9
Customer age
243d
Decline details
Categorynetwork
Codeprocessing_error
Invoice IDin_demo••••••••
Customer IDcus_teamflow_012
Customer sinceNov 2025
Email engagement
Emails sent4
Opened0 of 4
Clicked0 of 4
Recovery timeline
7 of 7 steps executed↺
4hr retryCard declined
31d agoExecuted Jun 9, 2026
↺
Day 2 retryCard declined
29d agoExecuted Jun 11, 2026
✉
Day 3 emailEmail sent (AI)
28d ago"Payment update needed"
Executed Jun 12, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
24d ago"Account access at risk"
Executed Jun 16, 2026
○ Not opened○ Not clicked
✉
email_day14Email sent (AI)
17d ago"Two weeks since your payment failed"
Executed Jun 23, 2026
○ Not opened○ Not clicked
↺
retry_day21Card declined
10d agoExecuted Jun 30, 2026
✉
email_day30Email sent (AI)
1d ago"Final notice on your account"
Executed Jul 9, 2026
○ Not opened○ Not clicked