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CrimsonStudio
crimsonstudio@cus_teamflow_186.demo· Scale (5 seats, annual)
Intelligence recommends personal outreach this week
$5,346.00 MRR at risk
High-value customer not engaging; mixed history. Direct outreach is the integrity move.
Engagement: red (5 sent, 0 opened in last 30 days)Recovery history: yellow (2 of 4 prior failures recovered)Value: high (top 25%, $445.50/mo)
Confidence: high·Phase 1 rules · live signal
Amount
$5,346.00
Decline
soft
Detected
25d ago
Jun 15
Customer age
379d
Decline details
Categorysoft
Codegeneric_decline
Invoice IDin_demo••••••••
Customer IDcus_teamflow_186
Customer sinceJun 2025
Email engagement
Emails sent4
Opened0 of 4
Clicked0 of 4
Previous failures (3)
54d agosoft$5,346.00
79d agofraud$5,346.00
86d agosoft$5,346.00
Recovery timeline
7 of 7 steps executed↺
4hr retryCard declined
25d agoExecuted Jun 15, 2026
✉
Day 1 emailEmail sent (AI)
24d ago"Your payment did not go through"
Executed Jun 16, 2026
○ Not opened○ Not clicked
↺
Day 2 retryCard declined
23d agoExecuted Jun 17, 2026
✉
Day 3 emailEmail sent (AI)
22d ago"Payment update needed"
Executed Jun 18, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
18d ago"Account access at risk"
Executed Jun 22, 2026
○ Not opened○ Not clicked
✉
email_day14Email sent (AI)
11d ago"Two weeks since your payment failed"
Executed Jun 29, 2026
○ Not opened○ Not clicked
↺
retry_day21Card declined
4d agoExecuted Jul 6, 2026