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Zane Nakamura
zane.nakamura@cus_teamflow_115.demo· Growth (2 seats, annual)
Amount
$1,339.20
Decline
soft
Detected
71d ago
Jul 29
Customer age
509d
Decline details
Categorysoft
Codeinsufficient_funds
Invoice IDin_demo••••••••
Customer IDcus_teamflow_115
Customer sinceMay 2025
Email engagement
Emails sent5
Opened5 of 5
Clicked0 of 5
Recovery timeline
8 of 8 steps executed↺
4hr retryCard declined
71d agoExecuted Jul 29, 2026
✉
Day 1 emailEmail sent (AI)
70d ago"Your payment did not go through"
Executed Jul 30, 2026
✓ Opened 70d ago○ Not clicked
↺
Day 2 retryCard declined
69d agoExecuted Jul 31, 2026
✉
Day 3 emailEmail sent (AI)
68d ago"Payment update needed"
Executed Aug 1, 2026
✓ Opened 68d ago○ Not clicked
✉
Day 7 emailEmail sent (AI)
64d ago"Account access at risk"
Executed Aug 5, 2026
✓ Opened 64d ago○ Not clicked
✉
email_day14Email sent (AI)
57d ago"Two weeks since your payment failed"
Executed Aug 12, 2026
✓ Opened 57d ago○ Not clicked
↺
retry_day21Card declined
50d agoExecuted Aug 19, 2026
✉
email_day30Email sent (AI)
41d ago"Final notice on your account"
Executed Aug 28, 2026
✓ Opened 41d ago○ Not clicked