← Back to paymentsrecovered
Felix Burke
felix.burke@cus_teamflow_021.demo· Starter
Amount
$29.00
Decline
soft
Detected
66d ago
Aug 3
Customer age
161d
Decline details
Categorysoft
Codedo_not_honor
Invoice IDin_demo••••••••
Customer IDcus_teamflow_021
Customer sinceMay 2026
RecoveredAug 6, 2026
Email engagement
Emails sent2
Opened0 of 2
Clicked0 of 2
Recovery methodemail_click
Recovery timeline
4 of 4 steps executed↺
4hr retryRetry failed
66d agoExecuted Aug 3, 2026
✉
Day 1 emailEmail sent (AI)
65d ago"Your payment did not go through"
Executed Aug 4, 2026
○ Not opened○ Not clicked
↺
Day 2 retryRetry failed
64d agoExecuted Aug 5, 2026
✉
Day 3 emailrecovered
63d ago"Payment update needed"
Executed Aug 6, 2026
○ Not opened○ Not clicked
Payment recovered
$29.00 recovered via email_click · 63d ago
$29.00