Elena Marsh

elena.marsh@cus_teamflow_178.demo· Scale (4 seats)

recovered

Continue automated recovery: but watch closely

$5,352.00 MRR at risk

High-value customer; not enough engagement data to call it. Watch closely.

Engagement: unknown (fewer than 3 emails sent in last 30 days)Recovery history: unknown (fewer than 3 prior failures)Value: high (top 25%, $446.00/mo)

Confidence: low·Phase 1 rules · live signal

Amount

$446.00

Decline

soft

Detected

13d ago

Sep 25

Customer age

338d

Decline details

Categorysoft

Codedo_not_honor

Invoice IDin_demo••••••••

Customer IDcus_teamflow_178

Customer sinceNov 2025

RecoveredSep 26, 2026

Email engagement

Emails sent1

Opened0 of 1

Clicked0 of 1

Recovery methodStripe retry

Previous failures (1)

37d ago

soft$446.00

Recovery timeline

2 of 2 steps executed

↺

4hr retryRetry failed

13d ago

Executed Sep 25, 2026

✉

Day 1 emailrecovered

12d ago

"Your payment did not go through"

Executed Sep 26, 2026

○ Not opened○ Not clicked

Payment recovered

$446.00 recovered via Stripe retry · 12d ago

$446.00