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Kai Castro
kai.castro@cus_teamflow_019.demo· Starter (annual)
Amount
$313.20
Decline
expired
Detected
66d ago
Aug 3
Customer age
204d
Decline details
Categoryexpired
Codeexpired_card
Invoice IDin_demo••••••••
Customer IDcus_teamflow_019
Customer sinceMar 2026
Email engagement
Emails sent5
Opened5 of 5
Clicked5 of 5
Recovery timeline
6 of 6 steps executed✉
Day 1 emailEmail sent (AI)
65d ago"Your card has expired"
Executed Aug 4, 2026
✓ Opened 65d ago✓ Clicked 65d ago
✉
Day 3 emailEmail sent (AI)
63d ago"Your card still needs updating"
Executed Aug 6, 2026
✓ Opened 63d ago✓ Clicked 63d ago
✉
Day 7 emailEmail sent (AI)
59d ago"Account access at risk"
Executed Aug 10, 2026
✓ Opened 59d ago✓ Clicked 59d ago
✉
email_day14Email sent (AI)
52d ago"Two weeks with no card on file"
Executed Aug 17, 2026
✓ Opened 52d ago✓ Clicked 52d ago
↺
retry_day21Card declined
45d agoExecuted Aug 24, 2026
✉
email_day30Email sent (AI)
36d ago"Final notice on your expired card"
Executed Sep 2, 2026
✓ Opened 36d ago✓ Clicked 36d ago