← Back to paymentsfailed_unrecovered
PineCo
pineco@cus_teamflow_020.demo· Starter
Continue automated recovery: signals worth knowing
Customer engages with email; not enough history to call it. Standard automated flow.
Engagement: green (3 sent, 3 opened, last open 11 days ago)Recovery history: unknown (fewer than 3 prior failures)Value: medium (middle 50%, $29.00/mo)
Confidence: medium·Phase 1 rules · live signal
Amount
$29.00
Decline
network
Detected
17d ago
Jun 23
Customer age
488d
Decline details
Categorynetwork
Codeissuer_not_available
Invoice IDin_demo••••••••
Customer IDcus_teamflow_020
Customer sinceMar 2025
Recovery timeline
5 of 5 steps executed↺
4hr retryCard declined
16d agoExecuted Jun 23, 2026
↺
Day 2 retryCard declined
15d agoExecuted Jun 25, 2026
✉
Day 3 emailEmail sent (AI)
14d ago"Payment update needed"
Executed Jun 26, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
10d ago"Account access at risk"
Executed Jun 30, 2026
○ Not opened○ Not clicked
✉
email_day14Email sent (AI)
3d ago"Two weeks since your payment failed"
Executed Jul 7, 2026
○ Not opened○ Not clicked