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Priya Xu
priya.xu@cus_teamflow_182.demo· Scale
Continue automated recovery: but watch closely
$3,588.00 MRR at risk
High-value customer; not enough engagement data to call it. Watch closely.
Engagement: unknown (fewer than 3 emails sent in last 30 days)Recovery history: unknown (fewer than 3 prior failures)Value: high (top 25%, $299.00/mo)
Confidence: low·Phase 1 rules · live signal
Amount
$299.00
Decline
soft
Detected
21d ago
Sep 17
Customer age
415d
Decline details
Categorysoft
Codedo_not_honor
Invoice IDin_demo••••••••
Customer IDcus_teamflow_182
Customer sinceAug 2025
RecoveredSep 19, 2026
Email engagement
Emails sent1
Opened0 of 1
Clicked0 of 1
Recovery methodStripe retry
Recovery timeline
3 of 3 steps executed↺
4hr retryRetry failed
21d agoExecuted Sep 17, 2026
✉
Day 1 emailEmail sent (AI)
20d ago"Your payment did not go through"
Executed Sep 18, 2026
○ Not opened○ Not clicked
↺
Day 2 retryPayment recovered
19d agoExecuted Sep 19, 2026
Payment recovered
$299.00 recovered via Stripe retry · 19d ago
$299.00