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Jace Jansen
jace.jansen@cus_teamflow_153.demo· Growth (with add-on)
Amount
$124.00
Decline
soft
Detected
37d ago
Jun 2
Customer age
179d
Decline details
Categorysoft
Codedo_not_honor
Invoice IDin_demo••••••••
Customer IDcus_teamflow_153
Customer sinceJan 2026
Recovery timeline
8 of 8 steps executed↺
4hr retryCard declined
37d agoExecuted Jun 2, 2026
✉
Day 1 emailEmail sent (AI)
36d ago"Your payment did not go through"
Executed Jun 3, 2026
○ Not opened○ Not clicked
↺
Day 2 retryCard declined
35d agoExecuted Jun 4, 2026
✉
Day 3 emailEmail sent (AI)
34d ago"Payment update needed"
Executed Jun 5, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
30d ago"Account access at risk"
Executed Jun 9, 2026
○ Not opened○ Not clicked
✉
email_day14Email sent (AI)
23d ago"Two weeks since your payment failed"
Executed Jun 16, 2026
○ Not opened○ Not clicked
↺
retry_day21Card declined
16d agoExecuted Jun 23, 2026
✉
email_day30Email sent (AI)
7d ago"Final notice on your account"
Executed Jul 2, 2026
○ Not opened○ Not clicked