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RiverLabs
riverlabs@cus_teamflow_103.demo· Growth
Amount
$99.00
Decline
soft
Detected
71d ago
Jun 14
Customer age
256d
Decline details
Categorysoft
Codeinsufficient_funds
Invoice IDin_demo••••••••
Customer IDcus_teamflow_103
Customer sinceDec 2025
Email engagement
Emails sent5
Opened0 of 5
Clicked0 of 5
Recovery timeline
8 of 8 steps executed↺
4hr retryCard declined
71d agoExecuted Jun 14, 2026
✉
Day 1 emailEmail sent (AI)
70d ago"Your payment did not go through"
Executed Jun 15, 2026
○ Not opened○ Not clicked
↺
Day 2 retryCard declined
69d agoExecuted Jun 16, 2026
✉
Day 3 emailEmail sent (AI)
68d ago"Payment update needed"
Executed Jun 17, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
64d ago"Account access at risk"
Executed Jun 21, 2026
○ Not opened○ Not clicked
✉
email_day14Email sent (AI)
57d ago"Two weeks since your payment failed"
Executed Jun 28, 2026
○ Not opened○ Not clicked
↺
retry_day21Card declined
50d agoExecuted Jul 5, 2026
✉
email_day30Email sent (AI)
41d ago"Final notice on your account"
Executed Jul 14, 2026
○ Not opened○ Not clicked