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Finn Dalton
finn.dalton@cus_teamflow_159.demo· Scale (3 seats)
Continue automated recovery: but watch closely
$4,764.00 MRR at risk
High-value customer; not enough engagement data to call it. Watch closely.
Engagement: unknown (fewer than 3 emails sent in last 30 days)Recovery history: unknown (fewer than 3 prior failures)Value: high (top 25%, $397.00/mo)
Confidence: low·Phase 1 rules · live signal
Amount
$397.00
Decline
soft
Detected
53d ago
Jul 2
Customer age
389d
Decline details
Categorysoft
Codedo_not_honor
Invoice IDin_demo••••••••
Customer IDcus_teamflow_159
Customer sinceAug 2025
Email engagement
Emails sent5
Opened0 of 5
Clicked0 of 5
Recovery timeline
8 of 8 steps executed↺
4hr retryCard declined
53d agoExecuted Jul 2, 2026
✉
Day 1 emailEmail sent (AI)
52d ago"Your payment did not go through"
Executed Jul 3, 2026
○ Not opened○ Not clicked
↺
Day 2 retryCard declined
51d agoExecuted Jul 4, 2026
✉
Day 3 emailEmail sent (AI)
50d ago"Payment update needed"
Executed Jul 5, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
46d ago"Account access at risk"
Executed Jul 9, 2026
○ Not opened○ Not clicked
✉
email_day14Email sent (AI)
39d ago"Two weeks since your payment failed"
Executed Jul 16, 2026
○ Not opened○ Not clicked
↺
retry_day21Card declined
32d agoExecuted Jul 23, 2026
✉
email_day30Email sent (AI)
23d ago"Final notice on your account"
Executed Aug 1, 2026
○ Not opened○ Not clicked