← Back to paymentsfailed_unrecovered
Jordan Nakamura
jordan.nakamura@cus_teamflow_102.demo· Growth (with add-on, annual)
Amount
$1,609.20
Decline
network
Detected
41d ago
Jul 14
Customer age
421d
Decline details
Categorynetwork
Codeissuer_not_available
Invoice IDin_demo••••••••
Customer IDcus_teamflow_102
Customer sinceJun 2025
Email engagement
Emails sent4
Opened4 of 4
Clicked0 of 4
Recovery timeline
7 of 7 steps executed↺
4hr retryCard declined
41d agoExecuted Jul 14, 2026
↺
Day 2 retryCard declined
39d agoExecuted Jul 16, 2026
✉
Day 3 emailEmail sent (AI)
38d ago"Payment update needed"
Executed Jul 17, 2026
✓ Opened 38d ago○ Not clicked
✉
Day 7 emailEmail sent (AI)
34d ago"Account access at risk"
Executed Jul 21, 2026
✓ Opened 34d ago○ Not clicked
✉
email_day14Email sent (AI)
27d ago"Two weeks since your payment failed"
Executed Jul 28, 2026
✓ Opened 27d ago○ Not clicked
↺
retry_day21Card declined
20d agoExecuted Aug 4, 2026
✉
email_day30Email sent (AI)
11d ago"Final notice on your account"
Executed Aug 13, 2026
✓ Opened 11d ago○ Not clicked