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RidgeBuild
ridgebuild@cus_teamflow_017.demo· Starter
Amount
$29.00
Decline
expired
Detected
66d ago
May 5
Customer age
98d
Decline details
Categoryexpired
Codeexpired_card
Invoice IDin_demo••••••••
Customer IDcus_teamflow_017
Customer sinceApr 2026
Email engagement
Emails sent5
Opened5 of 5
Clicked0 of 5
Recovery timeline
6 of 6 steps executed✉
Day 1 emailEmail sent (AI)
65d ago"Your card has expired"
Executed May 6, 2026
✓ Opened 65d ago○ Not clicked
✉
Day 3 emailEmail sent (AI)
63d ago"Your card still needs updating"
Executed May 8, 2026
✓ Opened 63d ago○ Not clicked
✉
Day 7 emailEmail sent (AI)
59d ago"Account access at risk"
Executed May 12, 2026
✓ Opened 59d ago○ Not clicked
✉
email_day14Email sent (AI)
52d ago"Two weeks with no card on file"
Executed May 19, 2026
✓ Opened 52d ago○ Not clicked
↺
retry_day21Card declined
45d agoExecuted May 26, 2026
✉
email_day30Email sent (AI)
36d ago"Final notice on your expired card"
Executed Jun 4, 2026
✓ Opened 36d ago○ Not clicked