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FieldBuild
fieldbuild@cus_teamflow_062.demo· Starter (annual)
Amount
$313.20
Decline
soft
Detected
49d ago
Aug 20
Customer age
154d
Decline details
Categorysoft
Codedo_not_honor
Invoice IDin_demo••••••••
Customer IDcus_teamflow_062
Customer sinceMay 2026
RecoveredAug 23, 2026
Email engagement
Emails sent2
Opened2 of 2
Clicked0 of 2
Recovery methodemail_click
Previous failures (1)
80d agonetwork$313.20
Recovery timeline
4 of 4 steps executed↺
4hr retryRetry failed
49d agoExecuted Aug 20, 2026
✉
Day 1 emailEmail sent (AI)
48d ago"Your payment did not go through"
Executed Aug 21, 2026
✓ Opened 48d ago○ Not clicked
↺
Day 2 retryRetry failed
47d agoExecuted Aug 22, 2026
✉
Day 3 emailrecovered
46d ago"Payment update needed"
Executed Aug 23, 2026
✓ Opened 46d ago○ Not clicked
Payment recovered
$313.20 recovered via email_click · 46d ago
$313.20