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AmberWorks
amberworks@cus_teamflow_171.demo· Scale (annual)
Continue automated recovery: but watch closely
$3,229.20 MRR at risk
High-value customer; not enough engagement data to call it. Watch closely.
Engagement: unknown (fewer than 3 emails sent in last 30 days)Recovery history: unknown (fewer than 3 prior failures)Value: high (top 25%, $269.10/mo)
Confidence: low·Phase 1 rules · live signal
Amount
$3,229.20
Decline
soft
Detected
49d ago
May 22
Customer age
491d
Decline details
Categorysoft
Codegeneric_decline
Invoice IDin_demo••••••••
Customer IDcus_teamflow_171
Customer sinceMar 2025
Recovery timeline
8 of 8 steps executed↺
4hr retryCard declined
48d agoExecuted May 22, 2026
✉
Day 1 emailEmail sent (AI)
48d ago"Your payment did not go through"
Executed May 23, 2026
○ Not opened○ Not clicked
↺
Day 2 retryCard declined
47d agoExecuted May 24, 2026
✉
Day 3 emailEmail sent (AI)
46d ago"Payment update needed"
Executed May 25, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
42d ago"Account access at risk"
Executed May 29, 2026
○ Not opened○ Not clicked
✉
email_day14Email sent (AI)
35d ago"Two weeks since your payment failed"
Executed Jun 5, 2026
○ Not opened○ Not clicked
↺
retry_day21Card declined
28d agoExecuted Jun 12, 2026
✉
email_day30Email sent (AI)
19d ago"Final notice on your account"
Executed Jun 21, 2026
○ Not opened○ Not clicked