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PineGroup
pinegroup@cus_teamflow_181.demo· Scale (annual)
Amount
$3,229.20
Decline
expired
Detected
71d ago
Jun 14
Customer age
186d
Decline details
Categoryexpired
Codeexpired_card
Invoice IDin_demo••••••••
Customer IDcus_teamflow_181
Customer sinceFeb 2026
Email engagement
Emails sent5
Opened0 of 5
Clicked0 of 5
Recovery timeline
6 of 6 steps executed✉
Day 1 emailEmail sent (AI)
70d ago"Your card has expired"
Executed Jun 15, 2026
○ Not opened○ Not clicked
✉
Day 3 emailEmail sent (AI)
68d ago"Your card still needs updating"
Executed Jun 17, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
64d ago"Account access at risk"
Executed Jun 21, 2026
○ Not opened○ Not clicked
✉
email_day14Email sent (AI)
57d ago"Two weeks with no card on file"
Executed Jun 28, 2026
○ Not opened○ Not clicked
↺
retry_day21Card declined
50d agoExecuted Jul 5, 2026
✉
email_day30Email sent (AI)
41d ago"Final notice on your expired card"
Executed Jul 14, 2026
○ Not opened○ Not clicked