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NorthStack
northstack@cus_teamflow_117.demo· Growth
Amount
$99.00
Decline
expired
Detected
74d ago
Apr 27
Customer age
269d
Decline details
Categoryexpired
Codeexpired_card
Invoice IDin_demo••••••••
Customer IDcus_teamflow_117
Customer sinceOct 2025
Email engagement
Emails sent5
Opened0 of 5
Clicked0 of 5
Recovery timeline
6 of 6 steps executed✉
Day 1 emailEmail sent (AI)
73d ago"Your card has expired"
Executed Apr 28, 2026
○ Not opened○ Not clicked
✉
Day 3 emailEmail sent (AI)
71d ago"Your card still needs updating"
Executed Apr 30, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
67d ago"Account access at risk"
Executed May 4, 2026
○ Not opened○ Not clicked
✉
email_day14Email sent (AI)
60d ago"Two weeks with no card on file"
Executed May 11, 2026
○ Not opened○ Not clicked
↺
retry_day21Card declined
53d agoExecuted May 18, 2026
✉
email_day30Email sent (AI)
44d ago"Final notice on your expired card"
Executed May 27, 2026
○ Not opened○ Not clicked