← Back to paymentsfailed_unrecovered
Amir Marsh
amir.marsh@cus_teamflow_147.demo· Growth (with add-on, annual)
Continue automated recovery: but watch closely
$1,609.20 MRR at risk
High-value customer; not enough engagement data to call it. Watch closely.
Engagement: unknown (fewer than 3 emails sent in last 30 days)Recovery history: unknown (fewer than 3 prior failures)Value: high (top 25%, $134.10/mo)
Confidence: low·Phase 1 rules · live signal
Amount
$1,609.20
Decline
soft
Detected
70d ago
Jun 15
Customer age
88d
Decline details
Categorysoft
Codedo_not_honor
Invoice IDin_demo••••••••
Customer IDcus_teamflow_147
Customer sinceMay 2026
Recovery timeline
8 of 8 steps executed↺
4hr retryCard declined
70d agoExecuted Jun 15, 2026
✉
Day 1 emailEmail sent (AI)
69d ago"Your payment did not go through"
Executed Jun 16, 2026
○ Not opened○ Not clicked
↺
Day 2 retryCard declined
68d agoExecuted Jun 17, 2026
✉
Day 3 emailEmail sent (AI)
67d ago"Payment update needed"
Executed Jun 18, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
63d ago"Account access at risk"
Executed Jun 22, 2026
○ Not opened○ Not clicked
✉
email_day14Email sent (AI)
56d ago"Two weeks since your payment failed"
Executed Jun 29, 2026
○ Not opened○ Not clicked
↺
retry_day21Card declined
49d agoExecuted Jul 6, 2026
✉
email_day30Email sent (AI)
40d ago"Final notice on your account"
Executed Jul 15, 2026
○ Not opened○ Not clicked