← Back to paymentsfailed_unrecovered
Jace Fields
jace.fields@cus_teamflow_027.demo· Starter
Continue automated recovery: signals worth knowing
Not engaging; no history to call it. Standard automated flow until we have data.
Engagement: red (3 sent, 0 opened in last 30 days)Recovery history: unknown (fewer than 3 prior failures)Value: medium (middle 50%, $29.00/mo)
Confidence: medium·Phase 1 rules · live signal
Amount
$29.00
Decline
network
Detected
20d ago
Sep 18
Customer age
371d
Decline details
Categorynetwork
Codeissuer_not_available
Invoice IDin_demo••••••••
Customer IDcus_teamflow_027
Customer sinceOct 2025
Email engagement
Emails sent3
Opened0 of 3
Clicked0 of 3
Recovery timeline
5 of 5 steps executed↺
4hr retryCard declined
20d agoExecuted Sep 18, 2026
↺
Day 2 retryCard declined
18d agoExecuted Sep 20, 2026
✉
Day 3 emailEmail sent (AI)
17d ago"Payment update needed"
Executed Sep 21, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
13d ago"Account access at risk"
Executed Sep 25, 2026
○ Not opened○ Not clicked
✉
email_day14Email sent (AI)
6d ago"Two weeks since your payment failed"
Executed Oct 2, 2026
○ Not opened○ Not clicked