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Caleb Iverson
caleb.iverson@cus_teamflow_048.demo· Starter (annual)
Amount
$313.20
Decline
soft
Detected
8d ago
Jul 2
Customer age
274d
Decline details
Categorysoft
Codegeneric_decline
Invoice IDin_demo••••••••
Customer IDcus_teamflow_048
Customer sinceOct 2025
RecoveredJul 5, 2026
Email engagement
Emails sent2
Opened0 of 2
Clicked0 of 2
Recovery methodemail_click
Previous failures (1)
69d agonetwork$313.20
Recovery timeline
4 of 4 steps executed↺
4hr retryRetry failed
8d agoExecuted Jul 2, 2026
✉
Day 1 emailEmail sent (AI)
7d ago"Your payment did not go through"
Executed Jul 3, 2026
○ Not opened○ Not clicked
↺
Day 2 retryRetry failed
6d agoExecuted Jul 4, 2026
✉
Day 3 emailrecovered
5d ago"Payment update needed"
Executed Jul 5, 2026
○ Not opened○ Not clicked
Payment recovered
$313.20 recovered via email_click · 5d ago
$313.20