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Greta Young
greta.young@cus_teamflow_031.demo· Starter
Amount
$29.00
Decline
soft
Detected
42d ago
Aug 27
Customer age
342d
Decline details
Categorysoft
Codeinsufficient_funds
Invoice IDin_demo••••••••
Customer IDcus_teamflow_031
Customer sinceNov 2025
RecoveredAug 30, 2026
Email engagement
Emails sent2
Opened0 of 2
Clicked0 of 2
Recovery methodemail_click
Recovery timeline
4 of 4 steps executed↺
4hr retryRetry failed
42d agoExecuted Aug 27, 2026
✉
Day 1 emailEmail sent (AI)
41d ago"Your payment did not go through"
Executed Aug 28, 2026
○ Not opened○ Not clicked
↺
Day 2 retryRetry failed
40d agoExecuted Aug 29, 2026
✉
Day 3 emailrecovered
39d ago"Payment update needed"
Executed Aug 30, 2026
○ Not opened○ Not clicked
Payment recovered
$29.00 recovered via email_click · 39d ago
$29.00