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Bailey Lowe
bailey.lowe@cus_teamflow_126.demo· Growth (with add-on)
Continue automated recovery: but watch closely
$1,788.00 MRR at risk
High-value customer; not enough engagement data to call it. Watch closely.
Engagement: unknown (fewer than 3 emails sent in last 30 days)Recovery history: unknown (fewer than 3 prior failures)Value: high (top 25%, $149.00/mo)
Confidence: low·Phase 1 rules · live signal
Amount
$149.00
Decline
soft
Detected
3d ago
Oct 5
Customer age
159d
Decline details
Categorysoft
Codegeneric_decline
Invoice IDin_demo••••••••
Customer IDcus_teamflow_126
Customer sinceMay 2026
Email engagement
Emails sent2
Opened0 of 2
Clicked0 of 2
Recovery timeline
4 of 8 steps executed↺
4hr retryRetry failed
3d agoExecuted Oct 5, 2026
✉
Day 1 emailEmail sent (AI)
2d ago"Your payment did not go through"
Executed Oct 6, 2026
○ Not opened○ Not clicked
↺
Day 2 retryRetry failed
1d agoExecuted Oct 7, 2026
✉
Day 3 emailEmail sent (AI)
22h ago"Your Teamflow payment didn't go through"
Executed Oct 8, 2026
○ Not opened○ Not clicked
✉
Day 7 emailpending
Scheduled Oct 12, 2026
✉
email_day14pending
Scheduled Oct 19, 2026
↺
retry_day21pending
Scheduled Oct 26, 2026
✉
email_day30pending
Scheduled Nov 4, 2026