← Back to paymentsrecovered
RidgeGroup
ridgegroup@cus_teamflow_022.demo· Starter
Continue automated recovery: signals worth knowing
Mixed signals across the board. Standard automated flow.
Engagement: yellow (5 sent, 2 opened in last 30 days)Recovery history: yellow (1 of 3 prior failures recovered)Value: medium (middle 50%, $29.00/mo)
Confidence: medium·Phase 1 rules · live signal
Amount
$29.00
Decline
soft
Detected
66d ago
May 4
Customer age
486d
Decline details
Categorysoft
Codedo_not_honor
Invoice IDin_demo••••••••
Customer IDcus_teamflow_022
Customer sinceMar 2025
RecoveredMay 7, 2026
Email engagement
Emails sent2
Opened0 of 2
Clicked0 of 2
Recovery methodemail_click
Previous failures (2)
4d agosoft$29.00
33d agonetwork$29.00
Recovery timeline
4 of 4 steps executed↺
4hr retryRetry failed
66d agoExecuted May 4, 2026
✉
Day 1 emailEmail sent (AI)
65d ago"Your payment did not go through"
Executed May 5, 2026
○ Not opened○ Not clicked
↺
Day 2 retryRetry failed
64d agoExecuted May 6, 2026
✉
Day 3 emailrecovered
63d ago"Payment update needed"
Executed May 7, 2026
○ Not opened○ Not clicked
Payment recovered
$29.00 recovered via email_click · 63d ago
$29.00