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EastGrid
eastgrid@cus_teamflow_119.demo· Growth (annual)
Continue automated recovery: signals worth knowing
Not enough engagement data. Standard automated flow.
Engagement: unknown (fewer than 3 emails sent in last 30 days)Recovery history: green (2 of 3 prior failures recovered)Value: medium (middle 50%, $89.10/mo)
Confidence: medium·Phase 1 rules · live signal
Amount
$1,069.20
Decline
soft
Detected
83d ago
Jul 17
Customer age
147d
Decline details
Categorysoft
Codegeneric_decline
Invoice IDin_demo••••••••
Customer IDcus_teamflow_119
Customer sinceMay 2026
Email engagement
Emails sent5
Opened0 of 5
Clicked0 of 5
Previous failures (2)
21d agosoft$1,069.20
51d agoexpired$1,069.20
Recovery timeline
8 of 8 steps executed↺
4hr retryCard declined
83d agoExecuted Jul 17, 2026
✉
Day 1 emailEmail sent (AI)
82d ago"Your payment did not go through"
Executed Jul 18, 2026
○ Not opened○ Not clicked
↺
Day 2 retryCard declined
81d agoExecuted Jul 19, 2026
✉
Day 3 emailEmail sent (AI)
80d ago"Payment update needed"
Executed Jul 20, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
76d ago"Account access at risk"
Executed Jul 24, 2026
○ Not opened○ Not clicked
✉
email_day14Email sent (AI)
69d ago"Two weeks since your payment failed"
Executed Jul 31, 2026
○ Not opened○ Not clicked
↺
retry_day21Card declined
62d agoExecuted Aug 7, 2026
✉
email_day30Email sent (AI)
53d ago"Final notice on your account"
Executed Aug 16, 2026
○ Not opened○ Not clicked