← Back to paymentsfailed_unrecovered
Kai Underwood
kai.underwood@cus_teamflow_051.demo· Starter
Amount
$29.00
Decline
network
Detected
11d ago
Aug 13
Customer age
16d
Decline details
Categorynetwork
Codeprocessing_error
Invoice IDin_demo••••••••
Customer IDcus_teamflow_051
Customer sinceAug 2026
Email engagement
Emails sent2
Opened0 of 2
Clicked0 of 2
Recovery timeline
4 of 4 steps executed↺
4hr retryCard declined
11d agoExecuted Aug 13, 2026
↺
Day 2 retryCard declined
9d agoExecuted Aug 15, 2026
✉
Day 3 emailEmail sent (AI)
8d ago"Payment update needed"
Executed Aug 16, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
4d ago"Account access at risk"
Executed Aug 20, 2026
○ Not opened○ Not clicked