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SouthFlow
southflow@cus_teamflow_086.demo· Starter
Amount
$29.00
Decline
soft
Detected
54d ago
Aug 15
Customer age
112d
Decline details
Categorysoft
Codedo_not_honor
Invoice IDin_demo••••••••
Customer IDcus_teamflow_086
Customer sinceJun 2026
RecoveredAug 18, 2026
Email engagement
Emails sent2
Opened0 of 2
Clicked0 of 2
Recovery methodemail_click
Previous failures (1)
86d agosoft$29.00
Recovery timeline
4 of 4 steps executed↺
4hr retryRetry failed
54d agoExecuted Aug 15, 2026
✉
Day 1 emailEmail sent (AI)
53d ago"Your payment did not go through"
Executed Aug 16, 2026
○ Not opened○ Not clicked
↺
Day 2 retryRetry failed
52d agoExecuted Aug 17, 2026
✉
Day 3 emailrecovered
51d ago"Payment update needed"
Executed Aug 18, 2026
○ Not opened○ Not clicked
Payment recovered
$29.00 recovered via email_click · 51d ago
$29.00