← Back to paymentsfailed_unrecovered
SlateLabs
slatelabs@cus_teamflow_091.demo· Starter
Continue automated recovery: signals worth knowing
Customer engages with email; not enough history to call it. Standard automated flow.
Engagement: green (3 sent, 2 opened, last open 7 days ago)Recovery history: unknown (fewer than 3 prior failures)Value: medium (middle 50%, $29.00/mo)
Confidence: medium·Phase 1 rules · live signal
Amount
$29.00
Decline
network
Detected
21d ago
Sep 17
Customer age
152d
Decline details
Categorynetwork
Codeprocessing_error
Invoice IDin_demo••••••••
Customer IDcus_teamflow_091
Customer sinceMay 2026
Email engagement
Emails sent3
Opened0 of 3
Clicked0 of 3
Recovery timeline
6 of 6 steps executed↺
4hr retryCard declined
21d agoExecuted Sep 17, 2026
↺
Day 2 retryCard declined
19d agoExecuted Sep 19, 2026
✉
Day 3 emailEmail sent (AI)
18d ago"Payment update needed"
Executed Sep 20, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
14d ago"Account access at risk"
Executed Sep 24, 2026
○ Not opened○ Not clicked
✉
email_day14Email sent (AI)
7d ago"Two weeks since your payment failed"
Executed Oct 1, 2026
○ Not opened○ Not clicked
↺
retry_day21Card declined
16h agoExecuted Oct 8, 2026