← Back to paymentsfailed_unrecovered
OakCore
oakcore@cus_teamflow_061.demo· Starter (annual)
Continue automated recovery: signals worth knowing
Customer engages with email; not enough history to call it. Standard automated flow.
Engagement: green (4 sent, 2 opened, last open 13 days ago)Recovery history: unknown (fewer than 3 prior failures)Value: low (bottom 25%, $26.10/mo)
Confidence: low·Phase 1 rules · live signal
Amount
$313.20
Decline
soft
Detected
20d ago
Aug 4
Customer age
349d
Decline details
Categorysoft
Codeinsufficient_funds
Invoice IDin_demo••••••••
Customer IDcus_teamflow_061
Customer sinceSep 2025
Recovery timeline
6 of 6 steps executed↺
4hr retryCard declined
20d agoExecuted Aug 4, 2026
✉
Day 1 emailEmail sent (AI)
19d ago"Your payment did not go through"
Executed Aug 5, 2026
✓ Opened 19d ago○ Not clicked
↺
Day 2 retryCard declined
18d agoExecuted Aug 6, 2026
✉
Day 3 emailEmail sent (AI)
17d ago"Payment update needed"
Executed Aug 7, 2026
✓ Opened 17d ago○ Not clicked
✉
Day 7 emailEmail sent (AI)
13d ago"Account access at risk"
Executed Aug 11, 2026
✓ Opened 13d ago○ Not clicked
✉
email_day14Email sent (AI)
6d ago"Two weeks since your payment failed"
Executed Aug 18, 2026
✓ Opened 6d ago○ Not clicked