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CedarCo
cedarco@cus_teamflow_154.demo· Growth (annual)
Amount
$1,069.20
Decline
soft
Detected
53d ago
Aug 16
Customer age
296d
Decline details
Categorysoft
Codedo_not_honor
Invoice IDin_demo••••••••
Customer IDcus_teamflow_154
Customer sinceDec 2025
Email engagement
Emails sent5
Opened0 of 5
Clicked0 of 5
Recovery timeline
8 of 8 steps executed↺
4hr retryCard declined
53d agoExecuted Aug 16, 2026
✉
Day 1 emailEmail sent (AI)
52d ago"Your payment did not go through"
Executed Aug 17, 2026
○ Not opened○ Not clicked
↺
Day 2 retryCard declined
51d agoExecuted Aug 18, 2026
✉
Day 3 emailEmail sent (AI)
50d ago"Payment update needed"
Executed Aug 19, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
46d ago"Account access at risk"
Executed Aug 23, 2026
○ Not opened○ Not clicked
✉
email_day14Email sent (AI)
39d ago"Two weeks since your payment failed"
Executed Aug 30, 2026
○ Not opened○ Not clicked
↺
retry_day21Card declined
32d agoExecuted Sep 6, 2026
✉
email_day30Email sent (AI)
23d ago"Final notice on your account"
Executed Sep 15, 2026
○ Not opened○ Not clicked