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Leo Xu
leo.xu@cus_teamflow_072.demo· Starter
Continue automated recovery: signals worth knowing
Customer engages with email; not enough history to call it. Standard automated flow.
Engagement: green (4 sent, 1 opened, last open 7 days ago)Recovery history: unknown (fewer than 3 prior failures)Value: medium (middle 50%, $29.00/mo)
Confidence: medium·Phase 1 rules · live signal
Amount
$29.00
Decline
expired
Detected
28d ago
Sep 10
Customer age
403d
Decline details
Categoryexpired
Codeexpired_card
Invoice IDin_demo••••••••
Customer IDcus_teamflow_072
Customer sinceSep 2025
Recovery timeline
5 of 5 steps executed✉
Day 1 emailEmail sent (AI)
27d ago"Your card has expired"
Executed Sep 11, 2026
○ Not opened○ Not clicked
✉
Day 3 emailEmail sent (AI)
25d ago"Your card still needs updating"
Executed Sep 13, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
21d ago"Account access at risk"
Executed Sep 17, 2026
○ Not opened○ Not clicked
✉
email_day14Email sent (AI)
14d ago"Two weeks with no card on file"
Executed Sep 24, 2026
○ Not opened○ Not clicked
↺
retry_day21Card declined
7d agoExecuted Oct 1, 2026